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2016-12-28
1/5
100% happiness guaranteed = 100%BULLSH*T
"THE SHUTTERFLY PROMISE
100% happiness guaranteed
Above statement pops up immediately when the Shutterfly site is accessed and it is pure unmitigated bulls*t! My daughter ordered 39 Christmas cards on 12/11 and today is 12/28 and NO ONE on her list has received their card yet despite the site assuring Christmas delivery when order was placed. AND to add insult to injury, they doubled her order and doubled the price without her approval! When she contacted them, on a 3rd transfer, she talked with Diana in Escalations, she had to fight tooth and nail to have only $76 dollars credited on a $176+ charge and the original changes were supposed to be well below $100!!!
Shutterfly is an abomination and their customer service and its reps are a disgrace!! My daughter should have gotten a full refund - who the hell wants Christmas cards AFTER Christmas - if we ever get them all! I will never use Shutterfly again nor will any of my family and friends. 100% happiness guaranteed=100% BULLSH*T"
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