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2009-05-06
5/5
"Sager Notebook is a GREAT company! I had originally purchased my notebook computer from what turned out to be a slimey, fly-by-night bunch of lying thieves in Carson City, Nevada. After those punks left town and left me hanging with a malfunctioning notebook and time still left on my warranty, Sager Notebook stepped in and honored the remainder of my warranty for a small deductible which saved me hundreds of dollars! Oh how I wish I had done business with Sager in the first place! Lesson learned. Allen in Sager's Customer Support was wonderful to deal with; very patient, kind and understanding, and very helpful and knowledgeable! The turn-around on my repair was quick and painless. When people notice my notebook, I tell them to call up Sager! When I need an upgrade or a new notebook, Sager will be my ONLY choice! Thank you SO much Allen and Sager for turning my nightmare into a vision of how a company should be! Just can't say enough good things about Sager!"
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2008-04-12
1/5
"A year later, and now I'm SO regretful that I purchased my notebook from Xtreme. They turned out to be a fly-by-night bunch of lying thieves. When I ordered my notebook, I had asked that it be able to convert video out to RCA/phono plug so I could do business presentations on customer's TVs. The SALESman assured me they would make sure it could do this. When I started trying to do the presentations, it would not output the video. The tech support then stated that it could not be remedied and never would work. So now I have a 2500 dolar notebook that won't do the main thing I needed it to do so I can have income to pay my bills. It's a boat anchor, and I'm going to have to buy ANOTHER notebook! Xtreme Notebooks has left town, so I can't even sue them!
I will check the names of the employees of any company that I might buy from from now on to make sure none of the punks that used to run Xtreme work there.
See my other review to see who bailed me out of this jam and will be my ONLY choice for any future notebook computer purchases.
I've owned this notebook (Raptor 730V) for less than a week (4-12-08), I use it for my businesses, and it might even replace my desktop. I ordered the Intel Turbo memory with the Windows XP Pro OS, however the Intel Turbo memory option is not compatible with the Windows XP Pro OS. The Intel Turbo memory option is compatible with the Windows Vista OS, and Vista MIGHT be installed in the future, but I REALLY doubt it. For the time being, with the help of XtremeNotebooks.com tech support, I have disabled the Intel Turbo memory and been assured that this configuration poses no diminished performance. As a gesture of good customer service, XtremeNotebooks.com refunded the difference for the Intel Turbo memory, which is acceptable. Part of my Raptor 730V configuration included the Azalia sound setup, but I can find no evidence that the Azalia sound setup is on my notebook. Hopefully that issue will be resolved soon. Other than these two minor issues, I have ZERO concerns about my payment and ownership of my Raptor 730V, and I look forward to a long and satisfying experience with it. It is definitely a HIGH-performance machine; extremely capable! I have recommended XtremeNotebooks.com to many family, friends and business associates. Thank you, XtremeNotebooks.com. 9 out of 10 rating!"
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