- STORE REVIEWS
- PRODUCT REVIEWS
2002-12-19
1/5
"purchased a 2.4Ghz pentium 4 533 FSB system with upgrades totaling $1148.+ $25.shipping (monitor not needed). After calling sales department the pc was received on Dec. 13, 2002.
The floppy disk improperly seated in the case and the case was supposed ship with 300watt ps but came with 250 ps. However, the major problem was that when I turned on the pc, I received an "isass.exe system error"
message which would not let me boot past the logo. (winxp home). There has been no way to contact explorermicro. I called their "tech support", but they were busy. Anyway, I am somewhat computer savvy and have been able to resolve the error problem.
The floppy seems to work ok. I think their work is shoddy and tech support is non existant."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
