"purchased a shower head and after my purchase went through was sent a “suggestion” to purchase the hose which I didn’t think would be sold separately. I sent an email to their costumer service 30 seconds after placing the order stating I wanted to cancel and they advised me They could refund my order minus $7.90 for “processing fees”. After stating I wanted my refund they stopped responding so I emailed once again and was told they shipped my order and there is nothing they could do. I emailed again with the chain of emails showing how quickly I wanted to return the product and was told again they can’t do anything.
Disgusting excuse for a company. Costumer service is absolutely number one and you guys will never have my business and I hope this changes someone’s mind next time they are choosing to purchase from a “company” like this."