- STORE REVIEWS
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Merchant Member
2003-09-08
5/5
"I forgot to add my "free T-Shirt" to my motherboard order, and Mike was very helpful in creating a new order to send me my free t-shirt, at NewEgg's expense. I continually come back to NewEgg, and this is just one of the reasons!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2003-08-03
5/5
"I ordered a dual kit of 12" cold cathodes. The order came in within a reasonable amount of time, but I was short one of the cold cathodes. I emailed ****@**** and told them the problem. I had to have the new light shipped to a different address since I was moving from my old address, and they sent the new cathode to my new address super quick. All my problems were quickly resolved and I am now a happy customer! Thanks Case-Mod.com for working with me and getting this taken care of. I will shop with you again!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2003-05-02
5/5
"Once again, PC Bay comes through with a good remanufactured laser toner cartridge at a very low price with fast shipping. I love these guys!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2003-04-03
5/5
"This was my first purchase with FrozenCPU. I placed my order on Monday for three 24" silver rounded ATA/133 IDE cables, 10 feet of mesh cable sleeve and 10" of heat shrink tubing. The order arrived on Wednesday in perfect condition. Everything was as advertised, and the cable wrap and heat shrink are of very high quality. I was very impressed with this company and will DEFINATELY do business here again. Thanks guys!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2002-06-14
4/5
"Ordered 2 inkjet cartridges for my Canon MPC5500 on Friday. $3 each makes a $6.00 order. Shipping was $7.12 (only 1 lb box) for a grand total of $13.12. Despite the high shipping, I went ahead with the order because it was still cheaper in the long run. The order processed on Monday and I had the box at my house Thursday afternoon. The box was slightly crushed but the cartridges were well packed and nowhere near damaged. I think I will order from them again. No problems and nothing misleading. :-)"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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