"I somehow ordered sign holders that were not the holders I ordered. After being treated like a lying criminal by all the representatives. The owner finally contacted me with a very accusatory and threatening letter. He said he would give me what I asked for but if I ordered wrong again he would put me on a do not sell to list. I have never been treated so poorly by any company ever. There was no way I was or will do business with them again after being insulted by the owner. He could have easily had a loyal customer by just making it right over the $33 shipping charge but instead he decided to insult his customers."