- STORE REVIEWS
- PRODUCT REVIEWS
2017-03-28
1/5
Misleading ads and horrible customer service
"My son ordered a Paiste 2002 Sound Edge hi hat cymbal set based on the photo in the ad and received only one cymbal. The online sales rep, because you can't reach a real person to speak with, claimed that the photo was a "mirror image", this is odd seeing that the Sound Edge bottom cymba lis scalloped making it impossible to be a mirror image. The rep out right lied! Then he admits guilt by stating that the right photo has not been downloaded yet...another lie. Instead of honoring their ad claim they choose to fight and demand that I send it back for a refund., NO! I want what is shown and what I paid for. I filed a complaint with Attorney General, Josh Hawley, and I suggest others do the same with similar experiances. This company defrauds customers and then attempts to convert their ads to suit their needs. Very bad organization."
Least Favorite Stores
1736 reviews
