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2021-05-14
2/5
Terrible customer service
"Purchased a weed wacker 1 year ago used it 4 times and motor seized up. Called customer service and was told I needed to deal with the manufacturer. Not a problem but asked if they could print me a copy of my receipt and that's where the problems started. They told me that if I had purchased their extended warranty that they could but since I didn't they couldn't print me a receipt. Then the CS person begins to lecture me on keeping receipts for big purchases. That's when I told her I will be keeping all of my receipts from Lowes from now on."
