"I ordered a small connector from them and immediately received an email stating that while shipping the part they discovered it was damaged. They stated that there would be a delay while they waited for their supplier to provide a replacement part. After a month of them telling me they should have the part soon, I asked for a refund. I will say this, their customer service responded promptly to all of my emailed inquiries and did provide me a refund in a timely manner; however, I will never order from them again. I do not believe they ever had the part that was "damaged.""