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2020-01-08
5/5
Quality Product and Stellar Customer Service
"I purchased the TLS motherlode Weekender Junior for a 5 week backpacking trip through Europe. It wasn't until we got to the airport that a notice a small flaw with a compression strap. It was too late to do anything about it, so I managed. That was the only flaw and the bag held up amazingly! Such a quality product and it fit everything I needed for five weeks just in that bag! When I returned from the trip I contacted ebags customer service and they responded very quickly. They were extremely helpful and it was a breeze working with them to replace the bag. Now this is the only way to travel for me!"
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