- STORE REVIEWS
- PRODUCT REVIEWS
2020-05-18
1/5
Trash
"I ordered a dual 12" downfire subwoofer enclosure for my 88-98 gmc extended cab. Decently priced, and looked like a decently built box. It is advertised as sealed, and having 7 layers of spray on bed liner. The first box I recieved was absolutely crushed. Several unsealed seams, and I upgraded packing to have corner guards. I recieved the box two days later, and the packing box looked like it was drug down the road for a mile, and it had no corner guards. I called them, they hung up on me several times. Then when I finally got through to who they referred to as a supervisor, they said they would ship me a new one, and guaranteed it to be packed properly. Here I am four days later. I recieved the new box, and when i opened the shipping box, still no corner guards. It was separated in the exact same places, and one of the risers were busted. I filed a complaint with the BBB last thursday, and they have replied once. I'm still waiting for another reply, but i would definitely not recommend anyone to purchase anything from this company. It is obvious that they show no respect to their customers and take no pride in their merchandise. I spent well over 100 bucks on the speaker box, and would have been a frequent customer, because i am installing audio equipment in multiple vehicles. I spoke to the ups man when he delivered the item I recieved today, and he guaranteed to me that he had my box strapped to the wall on blankets to prevent damage, so it got damaged in transit from another driver, or it was damaged from the warehouse. I will never do business with them again, and I will be contacting whoever I have to to make sure they get the reprimand that they deserve. If they took pride in their product, they might have actually had a full time customer. This business is sorry. They sell junk, and even if they sell high end equipment, they ship it carelessly and then file complaints with UPS, because not only do they recieve the customers money, but they also recieve the same amount from UPS to replace the damaged product. They are shady, and do it on purpose to take advantage of the consumer, and the delivery company. It's sad. Do not purchase anything from this company! You will be treated like garbage, and they take advantage of the situation."
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