"Around september 2011 I've bought two clevo laptops from them, each in a different order.
Each order was perfectly performed. No complains.
Before the payment is done, they are not difficult for changing something in your order. Also communication via e-mail is very good.
7 months later, I'm still satisfied. And no dead pixels which is very important!
I'm an international customer (Belgian), and despite the crisis, it's stil much cheaper than the European market (Tax including).
It's a good company...but they have to make more publicity or a better "conversation management" so more people will explore their website.
Conclusion: Great customer service. They do what they have to do :)
next target: the new P150EM with the future GTX 680m (hopefully) :D"