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preloader
2008-05-11
4/5
"Ordered a Plasma TV from Vanns. Overall value was good. Everything went well, except for the delivery. The shipping company, "Big Yellow", took 2 days to get it from their local warehouse, to my house. The tracking information indicated that it would delivered on December 26, and it showed that it was delivered to the warehouse in town on that date, but it took me until noon on the 28th before I'd receive it, and that's only because I made numerous phone calls to Big Yellow in order to get them to help me. If not for my phone calls, it probably would have taken several more days. Overall, however, I thought it was a decent transaction and I would do business with Vanns again."

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preloader

Merchant Member

5/5
"Excellent buying experience! Extremely satisified. Easy to find products; easy to order: quick shipping: great prices! Customers provide helpful feed back and reviews on products. My first choice in computer hardware! Thanks"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall web site
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Web site reliability
Web site being easy to use
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