DB1966

For Companies

STORE REVIEWS
PRODUCT REVIEWS

Merchant Member

CARiD.com

Updated on: 2024-07-02

1/5

Never gain.

"Horrible service. Money back guarantee is a joke. Stay clear."

Detailed Ratings

Pricing of products and services

Likelihood of customers making future purchases

Overall customer service

Overall product shipping and delivery process

Product Returns/Refunds/Exchanges

AliceCARiD from CARiD.com has responded

Posted Jul-01-2024

I'm sorry to hear about your negative experience. We strive to provide excellent customer service, and we apologize for failing in this instance. Your feedback is valuable to us, and we will use it to improve our processes moving forward.. As per your money back request the order has been cancelled, refund is in process and will be issued in 3-5 business days depending on your bank's processing timings. The ordered product was actually non-cancellable and not-returnable, and you agreed to those terms when placing the order. This is not a part of out standard policy or procedure but we're willing to take actions and adjustments to make our services better.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.

Thank you. Have a good day!

Sincerely,
Voice of Client, CARiD.com.

Reviewer Since Jun 2024

1 review(s)

Least Favorite Stores

CARiD.com

138015 reviews