"I just got off the phone with a customer server representative and I informed him that the flowers I sent to my sister were very disappointing! I asked for a credit for a future order and they said they couldn't do that! Well I told them that I would never order from them again and further more let my friends and family know that Just flowers is not interested in customer satisfaction at all!!! 1-800-flowers will be getting my business in the future as will all my family and friends"