- STORE REVIEWS
- PRODUCT REVIEWS
2024-01-12
1/5
Beware when cancelling orders! Cancellations will take 48 hours!
"Wayfair waits for vendors to approve any cancellations, which is not fair to the customer who is purchasing through Wayfair. Customers don't know what the vendor situation is, it could be that the vendor does not have the product in stock that the customer has purchased, yet Wayfair will still confirm the purchase. But when the item takes too long to ship, or the vendor never confirms that the item is available, Wayfair leaves it to the vendor to confirm any cancellations by the customer. This is not fair, as the customer is trusting Wayfair has vetted their vendors and the vendors have given availability information to Wayfair. My advise, if the item shows shipping more than 5 days after the purchase, the vendor probably does not have the item, and it's possible that Wayfair doesn't know when the item will ship."
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