- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2024-02-15
5/5
Dynomite
"I have to say this has been the easiest of all the Car Dealer websites I have used to order parts by far the easiest to locate items and the illustrations were very detailed and clear and also very easy to select parts to order. I will be back and will recommend to family that has a Lexus and needs parts."
Merchant Member
2017-05-18
4/5
Dissatisfied to Satisfied
"I have to say when I called in to get some compensation for my product taking so long its then when everything went down hill from there with the customer service. Let's just say it wasn't pleasant. That leads me to Damon, he went above and beyond his call of duty by doing what he could to make me happy and keep me as a returning client. I have to say he did just that by not only taking care of me but also offering me a little compensation for the inconvenience that I went through for that I just want to say thank you DAMON and CARID for taking care of me.
Sincerely
David"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Favorite Stores
717 reviews
138004 reviews
from CARiD.com has responded
Posted May-05-2017We are terribly sorry for this headache. I can see that the return papers were e-mailed to you already. Before you returned part, please allow us to offer you several ways to fix it. We will gladly compensate you. Simply check your e-mail and get back to us if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!