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Updated on: 2023-01-11
1/5
Non legit business
"I placed an order for a watch with watchmaxx.com. at first I was skeptical like with all unknown websites. However, I took the dive and decided to try it. Hey.. If we don't try we won't know.
So I placed order 2 weeks ago for delivery by January 10. Today is Jan 10 and I've not heard anything nor given an update of my order is being processed... ready to be shipped or what... haven't heard anything. So I contact watchmaxx.com and asked them status and wrote that if order hasn't shipped yet then I'd like to cancel. Next thing I know... I get canceled order email. I wrote back.. oh I see you canceled.. no explanation as to why.. so they tell me cuz I requested it if order hasn't shipped yet.
WELL! If seller was professional and in legit business they would have responded with an apology for lack of communication and let me know ow the status of order and then confirm if I still want to cancel. But instead they coldly canceled without explaining or saying anything.. as though they were happy to get rid of a customer. After a cpl emails back and forth asking what went on.. I'm still confused and would NOT recommend this site. It definitely is suspicious!! I would never order from here nor would I recommend this site. Customer service and communication is lacking terribly."
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1/5
DISHONEST PEOPLE!!
"I ordered a fireplace which was available for shipping. 1 week after my cc was charged, a shipping label was created. It is now over one week since shipping label.was created, 2 weeks since cc was charged and 3 weeks since order was placed. And that's it!! Spoke to James a couple times but he keeps changing hos answers. Blaming shipping dept and fireplace company... his answers don't add up but that this company is one BIG scamming people out of money!!
BEWARE OF BUYING WITH ELECTRIC FIREPLACE DEPOT."
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