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2021-08-11
1/5
They stole my money.
"I ordered a Xiaomi Airdots Pro 2 from a seller in gearbest. They were defective, and after many tickets, they told me I had to settle it directly with the seller. He told me to return them and that I would get a refund. Before returning I asked gearbest if I would have their protection during this process and they answered positively. I returned the item to China and even after one month the seller had received the package, he said nothing. I contacted gearbest, and they told him to answer.. After months, he said (with no proof) that the item was not defective, and that I would get no refund. Even if what he says was true, it would be dishonest to stay with all the money, because he only payed for the shipping (I payed for the return). Nevertheless, I asked him for the proof, and he never gave it to me. I asked gearbest to step in, and they told me (again without proof, and without this being an argument even if it were true) that the seller "they had verified" that the item was OK. After eight months, how would they verify this, and what credibility does the seller have? And, then net effect of my purchase was that the seller and gearbest got free money from me. I will never buy again from this fraudulent website."
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