- STORE REVIEWS
- PRODUCT REVIEWS
2017-12-18
1/5
I would give a zero star if possible
"The customer service and quality control have gone so downhill. I finally got through to a person and told them that they sent me an extra order that was not mine. He told me he would email me a label in a few days, I would have to print it off, put it all in a package, and then drop it off at UPS store. I told him no and that he could send them to my house to pick it up in which he said no. Seriously?! I am calling them to tell them of a mistake they made and I am suppose to run around to fix it. That is so wrong. And then putting my strings in the ornaments, a ribbon is missing. Poor quality control and customer service. I will never use Shutterfly again. There are too many other websites to use."
