- STORE REVIEWS
- PRODUCT REVIEWS
2013-04-06
1/5
"Very disappointed in the value for money spent. Merchant does not stand behind the customer by seeking a fair refund for arrangement that was delivered to a church for a memorial service at a value that was not equal to value paid. Carnations in lieu of lilies! Really? How is that justifiable? I did not think the flowers I ordered had made it to the funeral as I could not even find them because there was not an arrangement even similar to the one I ordered. In fact if it had not been for a member of the family thanking me for the flowers I would not have known. I went back to search for them and I felt sick to my stomach at the arrangement that was delivered. To make matters worse the family requested lilies so they could not donate them to the church for Easter Service. A friend removed the flowers as they could not be left at the church. The merchant said if flowers are at church they can have them exchanged for an equal value. A little late funeral was over as was Easter Service. Family back up north. the only thing the merchant would do after an email and several phone calls was offer a $30.00 refund compared to the $129 I spent for carnations in lieu of lilies. I would never use this merchant again!!!"
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