"The main larger and heavier item stated FREE SHIPPING but I was obviously charged shipping for this item.
In addition, I thought my NYS Resale Certificate was on file but possibly not so I tried uploading it to their site and couldn't do it because it didn't accept a jpeg image."
Webstaurant Store from WebstaurantStore has responded
Posted Jun-03-2020
Thank you for your review. I am sorry to hear that there was an issue uploading your tax exemption form! Please save your form as a .pdf, .doc, or .docx file and you will be able to upload it. I did review the order you placed, and you did not pay a shipping charge on the waffle cone maker. The shipping cost on this order was associated with the waffle cone forming tool, which is not listed as shipping for free. If you have any other questions or concerns please feel free to reach out to us at Help@Webstaurantstore.com.
Webstaurant Store from WebstaurantStore has responded
Posted Jun-03-2020