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Merchant Member
2025-03-13
5/5
Great products, exceptional customer service
"My boys love their lined 7- inch shorts, and I love their durability. I might actually be able to hand some down to the younger brother."
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Merchant Member
2021-08-23
5/5
Fast, easy transactions
"Easy to order, received quickly, great value"
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2012-06-28
1/5
"Of all online stores on the net this is by far the worst. After placing the order I got a confirmation email that stated the item would arrive on 6/23/12. It gave not information as to how or when it would ship. It stated only that I could call customer care to find out the status of the order. I was initially surprised by that because most e-commerce store like Home Depot, Amazon and eBay have great tracking and order follow up. But I was not too worried and I waited for the package. It never came. I contacted customer service via email as their hours are narrow. I waited a few days and emailed again. Finally 4 days later I was told that the item was back ordered until 7/30/12. I was never notified this is true. When I called to cancel the order I was told that I could have called the store to check status or checked on the website using the order number. No where in the email did it tell me either ways to check status or what store it would ship from. I asked the support person why I was not notified and they said the info was available on the website. So she talked me through how to look up the status. It stated that it would arrive at my house on 7/8/12 not 7/30/12 as I had just been told via email I asked about the discrepancy and she said that the 30th must be the newest info. This has been the worst experience I have had. The unit I ordered was a front porch light. All this time since I placed the order I have been without a porch light. Avoid buying anything from Lowes.com"
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