HvacPartsCanada from Oem Hvac Parts Canada has responded
Posted Jun-29-2023
Thanks, Gregory, for your understanding. This customer had ordered a Venmar/VanEE 03124 Damper Actuator Assembly. The problem we are facing at OemHvacPartsCanada.ca is that Venmar is currently phasing out many of its old replacement parts. This is becoming extremely frustrating since many customers still want to buy the old replacement part, but our now finding out that the part is no longer being made. Another problem with Venmar is slow shipping. Venmar will teach you how to have patients if you don't have patients. If people think we are slow at responding to email inquiries, try dealing with Venmar. It can take days, to hear back from them. I have plenty of suppliers that hate dealing with Venmar because Venmar will give them the runaround. And when orders are placed with Venmar, it can take weeks, if not months, for our suppliers to get the items in. Nevertheless, we do appreciate customers who understand difficult situations as Gregory did. And if you are looking for a Venmar 03124 Damper Actuator, email us to see if we have one available. Thanks again to Gregory for his understanding.
HvacPartsCanada from Oem Hvac Parts Canada has responded
Posted Jun-29-2023This customer had ordered a Venmar/VanEE 03124 Damper Actuator Assembly.
The problem we are facing at OemHvacPartsCanada.ca is that Venmar is currently phasing out many of its old replacement parts.
This is becoming extremely frustrating since many customers still want to buy the old replacement part, but our now finding out that the part is no longer being made.
Another problem with Venmar is slow shipping.
Venmar will teach you how to have patients if you don't have patients.
If people think we are slow at responding to email inquiries, try dealing with Venmar. It can take days, to hear back from them.
I have plenty of suppliers that hate dealing with Venmar because Venmar will give them the runaround.
And when orders are placed with Venmar, it can take weeks, if not months, for our suppliers to get the items in.
Nevertheless, we do appreciate customers who understand difficult situations as Gregory did.
And if you are looking for a Venmar 03124 Damper Actuator, email us to see if we have one available. Thanks again to Gregory for his understanding.