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Zenni

Updated on: 2025-03-30

4/5

Good but different experience

"Overall a good experience. The options are not fully intuitive. For instance, I couldn’t find the option for no-line bifocals, so I wound up getting lines, but I won’t wear them because of this. That pair has turned out to be a waste of money, unfortunately. I do LOVE the ability to “try on” frames with the camera."

ZenniEH from Zenni has responded

Posted Mar-31-2025

Thank you for your review. We understand how frustrating it must have been to not easily find the no-line bifocals option, especially when it led to getting a pair that you can’t use. It’s disappointing when something that seemed like a good choice doesn’t work out, especially when the virtual try-on feature was a highlight for you. We appreciate your feedback, and we want to make things right. If you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.

Reviewer Since Mar 2025

1 review(s)

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