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2020-03-01
1/5
Don't buy ANYTHING from this company!
"Don't buy ANYTHING from this company! I ordered 5 things all of which were put on hold as a security measure (despite Wayfair confirming over the phone money had reached them from my account), I then had to send screen shots of my bank statement which I felt really uncomfortable with, eventually I got the items taken off hold but Wayfair didn't actually remove the hold so all items were then late by a week. One went out of stock during the hold period so I cancelled it and two of the items had parts missing. I phoned asking for replacement parts and was told they would arrive in 4 days but the confirmation email says they are expected 29 days from now. They are useless! There's also no one you can speak to who can actually do anything about this. It's "company policy" to be maddening unhelpful and totally incompetent it seems. DO NOT BUY ANYTHING FROM WAYFAIR!"

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