"UPS had a package for me that was to be deliver on Friday. I cancled all my plans for the day to sit and wait for this driver with my 3 dogs who bark at any door activity. The driver refused to knock on the door and then lied in his notice saying "I couldn't knock because the dog (yes singular, only one, when I have three you liar) was barking" - because that makes sense?
Also the dogs never barked, never. I sat three feet from my door all day and no one barked. I tried to have the driver drop it off at a store so I could pick it up- nothing. They kept me waitin until the dispatch office closed for the day, I guess figuring that I would not keep harassing their phone lines. HA!
All in all I hope the driver respnsible gets fired for deciding that NOT doing his job was okay, and then thought lying about it was better. I will NEVER use UPS again, nor will anyone I know once I tell them what happened today.
Great customer service. (Yes that's scarcasim)"