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Merchant Member
2020-09-04
5/5
"First time buying from Bud's, but it was good. Very easy."
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2015-01-03
1/5
"I recently placed an order with Christian Book Distributors and they completely messed up the order. The estimated shipping date was for the day after I placed the order, and it was supposed to arrive several days after it shipped. Instead, I waited for nearly two weeks for the order to ship (and I had to contact them first). I received an email the day after I contacted them from one of their representatives telling me that the order had shipped, but two days later I received an the shipping confirmation email, leading me to believe that they lied about shipping the order. And finally, when the order arrived several days after the second email telling me that my order had shipped, I opened the package to find that one of the items was missing, having been replaced with something that I did not order.
After receiving the shipment of incorrect items, I contacted them where they gave me the complete runaround through the course of several days and emails, and after I had told them multiple times that I would like a refund for the item that I did not receive and I would purchase the item somewhere where it would be less of a hassle, they repeatedly kept replying
"thanks for giving us another chance to make this right".
I gave them enough chances, I just want a refund but they refuse to comply and keep giving me the run around."
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