- STORE REVIEWS
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Merchant Member
2014-10-06
5/5
"Good prices, especially with the special offers they always have. Easy to use."
2014-09-03
3/5
"Product key did not work. The software was not authorized for my region. They replaced it very promptly and courteously. Still, issue should not have occurred in the first place."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-07-08
5/5
"Great price, especially the ink cartridge bundles which I took advantage of. Shipping was pretty fast as I recall. The free shipping for order of $25 was good too, though my cartridges were so cheap I had to buy a bunch to meet it!"
Detailed Ratings
Pricing of products and services
Overall product shipping and delivery process
2006-05-31
4/5
"Sales customer support very helpful. Tech support very unhelpful."
Detailed Ratings
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
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