"I purchased a supposedly refurbished Peavey AT-200 guitar ($320) from them on eBay. The electronics inside (the auto-tuning part) did not work when I received it. They said it was still under warranty, so I sent it to Peavey rather than return it, since I liked the guitar. They would not reimburse me for the shipping cost ($80), even though I saved them the trouble of doing it themselves. They said I should have asked them for a shipping label - this was AFTER they had previously told me that I could send it to Peavey for repair myself. All they would offer is a discount for buying something else from them. Terrible, I would NEVER buy from them again. One good thing - Peavey repaired the guitar properly at no charge."