"I sold my old phone, and the service was very efficient, and quick. I registered my phone and agreed to use the service. A shipping label was e-mailed to be within an hour. I used my own box and simply taped the shipping label. They day after I saw the package arrived, I received another e-mail. The only downside was that they offered me much less than I originally thought ($30 vs $80), but I also understand that the phone was in worse condition than originally thought. The e-mail explained why the drop in offering. I accepted the new price and the next day I had another e-mail with the link to the money. I chose to have the money deposited through my debit card, and it was immediately deposited. Overall, I would use the service again. It was fast, cost me nothing, and I don't have an old phone sitting around or waste my time trying to sell it elsewhere."