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2025-03-25
1/5
Do business with them at your own risk
"King Size Direct used to be our go-to for big and tall clothing, but their prices have increased, and customer service has declined.
In December, I ordered shirts for my son, but they overcharged me, so I returned the items and canceled a backordered piece. I followed their return instructions, dropped off the package at UPS, and assumed everything was settled.
Three months later, they charged me $100 for the backordered item, and I discovered my $150 return was never credited. After weeks of emails, customer service keeps making promises but won’t fix it."
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