- STORE REVIEWS
- PRODUCT REVIEWS
2018-01-22
1/5
Bad customer service and experience
"Ordered 2 products from consumer crafts and received one of the items that is dependent on the main item. Called customer support after a week of not receiving the product and they informed me that the item was not available and they don’t do back orders. When asked why I was not notified, I was informed that I had been since my invoice showed zero quantity shipped. The thing is, the invoice did not state that and no email notification was received. When asked if I could speak to a manager, I was told they were not at their desk. The lady continued to argue that I was informed even though this was not the case. This was the first time using this store but they have lost me as a customer. I do not and will not recommend this company."
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