Very DISHONEST seller! Damaged LG washer/dryer and no return/no discount/no resolution
"I have purchased LG washer/dryer combination unit. Since I was having a remodel at my house, I didn't open it until it was ready to be installed (which is about month later). I opened the unit and found out it has severe dent on the top plate and on the side. I called the customer service and asked for help since we are waiting on our second child to be born in a few weeks. We were in great need of the appliance. The customer service just kept repeating, "sorry it's 30 days passed, so we can't do anything." I called several times to ask for a manager. They refused to connect me to speak to another person with authority. The product was damaged so severely that the dispenser box doesn't even close. I had to call LG the manufacturer for repair help, but they do not wish to cover it under warranty since it was the dealer who was at fault. I wish I could have read the reviews here and avoided purchasing anything from the Compact Appliance."