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2021-12-19
3/5
Good in store shopping horrible online
"I like tractor supply. I tried their website. They over charged me. They didn't send the item. Repeated emails got no response. The phone just plays a message with faqs on it. I feel like they have zero customer service. I have to actually file a fraud complaint with my bank now just to get my money back. Just shop in store. Yeah, it's sad they have gone to 100% Chinese products. So has about everyone else. I still like the store. Unless you get a rude cashier. Seems like their employees are pretty disgruntled these days."
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2017-05-10
2/5
Never delivered cards, they did refund my money
"I ordered cards I needed for an event. I ordered them well in advance. They said I'd get them in about 5 days. I called after 2 weeks and they said they were delivered. I know they weren't because security would know if they came on my street. I had to deal with UPS. UPS says they delivered them. We argued about it. They told me they show they were delivered to Tucson, Arizona. I don't live in Tucson so I asked them why. They said they couldn't find the address so they picked another address. No joke. I asked what address. They say they aren't sure. Again, no joke. I called Vistaprint and after much arguing where they say they aren't responsible because UPS delivered them. I explained that leaving my package on the front doorstep of a random house in another town and not even bothering to record where that might be is not delivering. After several calls where I was routed thorough service centers in far away places they gave up and refunded my card. Or so they said. I later had to get Amex to refund my money because they never had processed a refund, just said they did. My friend ordered cards and did actually get them. They were the worst printed thing I've ever seen. The image was only half on the card on most of them. They weren't in a business card box, just thrown in a random box and all bent up. This isn't even a real company. I won I guess by never receiving my cards. Do yourself a favor and just get your cards printed locally. The 5 hours I spent not getting any cards is worth a lot more than any imaginary savings I might have received, had they actually delivered cards. Sometimes you get what you pay for. This time I just received nothing but hassle which is probably better than what most get here."
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