- STORE REVIEWS
- PRODUCT REVIEWS
2022-07-23
1/5
Horrible Customer service, dishonest business services
"I just spend 1H30 on a chat to fix this...
Ordered 2 bikini sets, (2 tops 2 bottoms), they sent me an email telling me that they issued a refund for 3 of the pieces, so I'm left with a top that has no bottom to match... but since it was AVAILABLE the sipped it even if the bottom is not.
I had received the confirmation email stating that all was ok...no BO.
My order was going to cost a total of 148,50$ for all 4 pieces and now it's 95$ for one top...because yes... it was already shipped by the time they sent me the refund notice! SOOO FRUSTRATED!!! I'm paying 60$ shipping for a 35$ top ...
It could have been so simple :
Send an email stating that some items are back ordered, do you want to proceed with the available piece...THAT'S IT!!
Very disapointed!"
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