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Merchant Member
2024-11-05
1/5
Poor customer service
"Poor customer service. I wouldn't order from them ever again."
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RobotShop from RobotShop has responded
Posted Nov-06-2024Thank you for sharing your feedback. We're sorry to hear that you were disappointed with your experience. We see that you purchased a Litter Robot 3 with a 3-year warranty from us, and we want to assure you that we’re here to help with any issues you might be facing. However, we don’t see any previous communications from you regarding your unit.
Please feel free to reach out to us at support@robotshop.com, and it would be our pleasure to assist you with any concerns. Your satisfaction is very important to us, and we're committed to ensuring you get the support you need.
Warm regards,