- STORE REVIEWS
- PRODUCT REVIEWS
2010-03-22
1/5
"I bought an audiobook for $12. I could've bought the CD from Amazon for the same, but decided on instant gratification so I could listen to it on the way to work the next day.
After my purchase, I'm told I have to have the Audible app to download my purchase. Ok, fine. I then download a file that I have to use iTunes to burn to a CD. Ok. I download iTunes and burn the disc. When I playback the disc, I notice that the tracks are not divided by chapter, but into 8 minute intervals, often mid-sentence and there's a 2 second gap between the tracks, which I realize I can change, but didn't realize the tracks would be cut by time and not by chapter. As I continue to listen, I find that my disc burn somehow messed up during the burning of track 6 (funny.. I never get bad burns when using WMP). When I go to reburn the CD, this time remembering to get rid of the 2 second gap between tracks, I'm told I'm not allowed because I already burned a CD!!!
I then decided to copy the audiobook to my Blackberry, which Audible allows. I'm told I have to download an Audible app for my BlackBerry to play the proprietary file format. But when I run the program, I get an error that I can't get around and am still unable to play my download!
So I've spent $12 on instant gratification but have yet been able to play my audiobook!
Fortunately, an email to Audible got me a refund within 24 hours, but until Audible fixes these SEVERAL problems, I will not be buying another audiobook from them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
2009-02-17
4/5
"Best price on particular items and they arrived exactly as advertised. My only complaint is method of shipping. There is nothing "innovating" about UPS Mail Innovations. I had no idea where my package was and how long it would take to get to me. "Tracking" was merely "Delivery Confirmation" which didn't update until AFTER I received my packages."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Merchant Member
2009-02-16
2/5
"Two flowers had broken stems. Two were dead. Very disappointing. Vase seemed to large for arrangement due to lack of "filler" like baby's breath, etc. My wife liked the vase, she said the chocolates were good and the teddy bear cute, so it wasn't all fail."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2009-01-27
5/5
"Ordered through Amazon. Good selection, good price. Product arrived damaged, contacted Bealls. They said "keep it and we'll give you a full credit." Wow! Got the credit, shipping and all."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2009-01-27
5/5
"These guys are great. EASY to find EXACTLY the hardware you need. Super prices on 100 piece bags."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-12-31
4/5
"Great communication with my rep (Mark in the Tampa branch) and fast and cheap shipping. A great reseller... if they have the product in stock. Unfortunately, they seem to be very low on inventory quite often."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-12-30
1/5
"I ordered Sound Blaster sound cards from Buy.com. Site didn't state if the cards were PCI or PCIe. I assumed they were PCIe and assumed wrong. Better product descriptions guys!!! Now I have to return the cards and that's not exactly an easy task with Buy.com.
Also ordered two Logitech mice, among other things, from them and paid for two day shipping. They didn't ship the mice until two days later. So I got everything but the mice on one day and then got the mice days later. :(
UPDATE: I returned the two Sound Blaster cards and was charged a restocking fee. When asked why, they said because they were open. BS! They were never opened! Communication is HORRIBLE! There's no published phone number and you can't reply to emails. You can only send new emails through their web form. HORRIBLE, HORRIBLE, HORRIBLE company to deal with."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2008-12-30
5/5
"Once again, Mwave.com proves to be a BETTER alternative to Newegg. Lower prices, faster shipping, better customer service. Mwave is my first choice from now on."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-12-30
5/5
"Needed odd-ball power adapter and Provantage had in stock, for the best price, and lowest shipping. Shipped quickly and on time too!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-12-30
5/5
"Comp-U-Plus had the best price on two "enthusiast quality" keyboards I wanted. Shipping was reasonable too! I received the keyboards very quickly. Then, I was looking for the best price on a Garmin GPS and guess what? Comp-U-Plus again! Best price and reasonable shipping. Parts in stock! I'm starting to like these guys way more than Newegg."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Merchant Member
2008-12-30
3/5
"Shipping was slow. "Rush shipping" doesn't really did anything for me.
Fortunately, customer service is quality and they are willing to do almost anything to make the customer happy. Of course, it would be nice for them to get the order right and out on time in the first place and not need customer service, but it's nice to see that they really do care."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-01-12
1/5
"Emailed about damaged DVD and mis-shipped game, was sent a canned response that told me to return the damaged DVD to the store (if that was convenient I would've bought it there in the first place) and nothing for the game that was shipped to the wrong address. I guess I'll just say "I've learned my lesson. No more Best Buy.""
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2007-06-20
1/5
"SCAM! They don't reply to emails and they don't answer their phone. The toll free # goes to a Carribean call center where they promise to email the status of your order!
I ordered a simple immersion thermometer probe TWO WEEKS AGO and paid extra for 2 day air. Here I am, credit card already charged, and NO PRODUCT. Status on Google Checkout shows no update since order placed and CC charged. This has to be THE WORSE support EVER. If the product isn't in stock AT LEAST reply to an email and state that. AT LEAST have your Carribean phone support give the customer a stock status. AT LEAST give the customer the option to cancel their order or don't charge their credit card until a stock status can be provided."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2007-03-20
5/5
"These guys are great! Have a unique selection, great pictures to help me know what I'm getting, they shipped fast.. Everything went VERY smooth."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2007-03-12
2/5
"Ordered two 4GB Transcend flash drives from Intellesale because they were the only vendor on Froogle that showed them in stock. They also happened to be in the same state as me (Florida.) I placed the order and paid with Paypal. After receiving the "thank you for your payment" email, I never received another email.
After a week, I emailed asking how the product shipped and if there was tracking for the package. After a few days without a response, I sent another email asking the same thing. Still, no package and no response to my email.
After a little over two weeks, I emailed a third time. I stated in the email that I work in the industry and that if the item had to drop ship from the manufacturer in California that it was Ok, I don't bite and that all I want to know is that the package is in fact in transit and how. That night the box arrived via FedEx Ground and it was in fact drop shipped from California.
To date, I have STILL not received ANY response to ANY of my emails to Intellesale (aka Prine Systems, aka PC Liquidations)"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
1 - 15 of 20 reviews
Favorite Stores
3480 reviews
42 reviews
623 reviews
8 reviews
5686 reviews
Least Favorite Stores
4 reviews
3358 reviews
2107 reviews
113 reviews
102 reviews
