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2011-08-25
1/5
"Terrible seller. Doesn't communicate and doesn't ship items in order of when the order was placed. Wouldn't do business with again."
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2011-06-22
1/5
"Their "100% price guarantee" is completely misleading. If you try to claim against this guarantee, they'll simply claim that you're shopping at a "discount site" which isn't eligible. They won't even count Amazon.com! Their parent company!"
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2011-06-13
1/5
"I wish I had read their reviews before ordering with them. Like others have said, they advertised a price too good to be true and then informed me over a week later that they were sold out."
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2011-02-16
2/5
"Order was supposed to ship next day and didn't. Seemed all too eager to cancel my order, semi-rude customer service. Wouldn't do business with again."
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2010-12-10
1/5
"I actually purchased from Wedding Channel, which is just another front for The Knot. I HIGHLY RECOMMEND AGAINST THIS. You can find tons of negative reviews for this site online, they are very slow and have terrible customer service. Expect to receive a gift card order in about a month or so. Awful, awful site."
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2010-10-13
1/5
"My experience with MyIncipio was awful. I placed an order and while USPS marked it as delivered, it never showed up. So, I contacted them via chat support to ask what I should do. I was told that this happens sometimes, that USPS marks something delivered when it hasn't been and to call the Post Office. If they didn't have it, they'd send another out, right away. So, I called the Post Office and was told the item was delivered, but I didn't have it.
So I contacted Incipio via chat again and this time talked to "Kevin" who didn't seem to care too much. He told me to continue waiting a few days and then they would see what they would do. I told him I just wanted a refund and I was told to use their RMA form online. But then he convinced me that he would get in touch with me within a few minutes via email. He never did. It's 5 days later now, I filled out the RMA form later that night and never heard back either.
Avoid doing business with Incipio directly."
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2010-05-11
1/5
"Really terrible online experience. Took forever to ship and receive the item, it was packaged horribly and was of course, broken. When I asked for a refund (as, given their packaging, I was certain that I wouldn't get a working unit), I was denied.
Don't bother. Their prices aren't good enough to justify the hassle."
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