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2015-03-12
1/5
"I don't understand how this company operates!!! They are the WORST IN CUSTOMER SERVICE. THE WORST! They are unclear and their system for updating requests is a DELAYED SYSTEM and UPS offers no recourse other than "im sorry for the confusion"....My package was delayed due to weather. The cust service rep on friday told me i could pick up my pckg on SAT. When I went to the facility, 25 miles from my house, i was told it was on the truck and still set for delivery for following Monday. My package didn't arrive Monday however because apparently I "called up there and requested it be placed on will call" which I DID NOT DO....their whole "communication " system sucks! I use them 3 times a month...NOT ANYMORE. Big freaking scam of a company who has a HORRIBLE customer service department..."
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