- STORE REVIEWS
- PRODUCT REVIEWS
2018-10-16
1/5
Fraud, Not recevied the Product over 2.5 months passed. No reply on Ticket for last 1 month
"I ordered Bluetooth earphones from DX.COM. It has been 2.5 months and still not received the product. They have sent me some tracking information which shows the product delivered, however I have checked my Post office at least 5-6 times and have been confirmed that there was no package for me which was delivered or received at the post office.
I raised a Ticket no: B3292ABD7C4D43709297B39E9BA968C2, the agent 'linyan' who was responding to the ticket, kept on insisting to check at the Post office, I had confirmed them at least 5 times that I have checked on different days and still getting the same response that there is no package received for me.
Now linyan have even stopped responding on my ticket, it has been around 20 days that I have not received any update from them. I have now lost all hopes and unfortunately, I had not used the PayPal else would have raised a dispute and got the refund. DX have made $23 without providing the product but lost atleast one customer (me) and I am sure it will be a learning for at least a few more
I used to trust the site and had ordered a few items, however with the latest experience, I am sure the DX has now become a Fraudulent site."
