- STORE REVIEWS
- PRODUCT REVIEWS
2005-05-15
5/5
"Product just as ordered, great customer service, good prices, would consider for future purchases. FedEx was unable to find my place for days so the delivery was delayed, but that was all FedEx's fault. Everything was great at the 2coolshopping end. Thanks."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2005-04-26
4/5
"The whole story:
- Ordered P4 3.4GHz OEM and an ASUS motherboard late on 4/15
- Received e-mail about 3.4GHz OEMs having been sold out on 4/19 (read: 4 days minus weekend = 2 days), they offered to replace with P4 3.2GHz & refund difference of $30. Ok, took the offer.
- Called 4/21 to check up on order status, order had been shipped 4/20. However I found out they had made an error in my order and had shipped a P4 3.4GHz retail. They requested I either refuse the package or pay the difference of $11.
I agreed to pay the extra $11 as the CPU was already on the way and at this point I wanted to be able to put my new computer together ASAP.
Also, I'll grant that paying a mere $11 more for a retail vs. the already quite reasonably priced OEM I originally ordered wasn't that bad a deal. However, because of the two mistakes listed above taking place during the order process I can't give a fully satisfactory rating.
No problems with motherboard at any point, and all equipment once it arrived on 4/22 was in working order."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Merchant Member
2005-04-26
5/5
"Excellent shopping! Order shipped same day, everything received in working order and exactly as ordered. Would definitely consider for future purchases!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
2005-04-26
5/5
"Great shopping, great price, timely delivery... just what the doctor ordered. Would definitely consider for future purchases."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
2005-04-26
5/5
"Great shopping, timely delivery and items exactly as ordered. Would consider for future purchases!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
![ChiefValue [a Newegg Inc. Company]](https://www.resellerratings.com/store/thumbnail/ChiefValue.jpg)
2005-04-26
5/5
"Good prices, excellent order status/ship tracking and reporting, and overall great shopping! Would definitely consider for future purchases."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2005-04-22
4/5
"Purchased iBest 600W power supply. Received item was as expected and a brief test use has so far not revealed any problems.
However the item was shipped via DHL ground instead of UPS 2-day which is what I paid for. DHL records show the shipper as 'CUBEST STR8BUY'.
I am unable to provide a fully satisfactory rating, mainly because I feel cheated on the shipping. Product is fine though."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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