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Merchant Member

Zenni
2025-03-24
1/5
I had high hopes
"I wanted to start a return but there wasn't anyone to help me on a Sunday. unfortunately it's my only day off this week and I'm very disappointed with how my glasses look on me. the virtual try on was not as accurate as I had hoped. also I understand they needed to be manufactured but they took a while to get to me."
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ZenniEH from Zenni has responded
Posted Mar-24-2025

Thank you for your review. We're sorry to hear about your experience, and we completely understand your frustration. It’s disappointing when things don’t meet expectations, especially when you only have limited time to address the issue. We appreciate the feedback and want to make things right. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number so we can better assist you.

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