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Merchant Member
2024-05-23
1/5
Return
"I ordered a part that was bigger than I expected so I emailed you all for help to send it back and it took multiple emails throughout the entirety of a day for you all to convey that I would have to pay for a return label to have it shipped back. So instead of returning it on my day off when I was messaging you all originally, by the time I found out that I needed to purchase my own return label it was too late to do anything that specific day, and I was going out of town for the following few days. Massive inconvenience due to poor communication."
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RCPW.COM from Replacement Commercial Parts Warehouse has responded
Posted May-23-2024I have revised our return authorization email to make it clear that return labels are not provided for returns unless it was a mistake on our part in looking up the parts.
Sincerely,
Nate H.
RCPW