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Merchant Member
2024-12-09
1/5
welcome coupon is a bluff
"too many conditions based on the existing discount on frames. Since a customer signed up for buying frames for the first time, you guys should honour the welcome coupon on existing prices (full prize or discounted)"
GlassesUSA Customer Care from GlassesUSA has responded
Posted Dec-10-2024We’re sorry if you experienced any difficulties while placing your glasses order. Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied. The coupon you are referring to is not eligible on premium and designer frames.
For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions.
https://support.glassesusa.com/hc/en-us Also, the following link contains detailed information on our promotional discount coupons:
https://www.glassesusa.com/coupons-and-promotions We're glad that you did manage to place your order and enjoyed a 40% discount on your designer frame.
Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.
Yours truly,
GlassesUSA.com