Reviewer4076775706

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Merchant Member

Amsterdam Printing

2024-07-03

2/5

COULD TRY TO SLOW DOWN A LITTLE

"The customer service person I had first told me that I would not be charged for the merchandise until it was shipped and that would be the end of July. I agreed and then a litte while later she corrected herself and said that it would go out on July 5,2014. I was not to happy but was ok with it. Then about an hour later a young man calls and tells me that it will be the end of July. Well between the two calls I found on my bank's website that Amsterdam already put through my payment before the order was even processed or shipped. This is against corporate policy. I want it reversed and wait unit it is actually shipped but I am getting no where because no one can understand that it is not a credit card but a debit card"

KristinaTaylorCorp from Amsterdam Printing has responded

Posted Jul-19-2024

I apologize for the confusion and inconvenience you experienced with your recent order. We strive to provide accurate information regarding payment processing and delivery timelines, and I regret that we fell short in this instance. We thank you for your time when we spoke directly. If you have any further concerns or questions about your order, please don't hesitate to reach out to us.

Reviewer Since Jul 2024

1 review(s)