"I ordered the keyboard Palmrest (it is one part in this model HP Laptop). After transferring everything over it turns out that 1/2 the keys didn’t work. I had to pay for a second keyboard/palmrest and returned the first. Several keys did not work on the second keyboard. After ordering another from a different company all the keys work and everything is ok. Lost quite a bit of time and money. I did inform them that this particular laptop has been known to have keyboard issues. I have been working on computers for many years and it was very frustrating"