Riosbabyc

For Companies

STORE REVIEWS
PRODUCT REVIEWS

Merchant Member

Zenni

2025-03-30

2/5

Not as perfect as I'd hoped. Please check everything before ordering

"After many years of getting amazing glasses for the first time I'm so disappointed. I ordered glasses like always i check measurements and they seemed great then they arrived. They are so small looks like they're kids frames when it clearly says adult. These glasses will not fit my face what so ever. I'm sad because they weren't cheap and I customized them thinking it would be similar to my older ones that got discontinued. Even the sizes seemed to be similar but they are definitely no where near the same size."

ZenniEH from Zenni has responded

Posted Mar-31-2025

Thank you for your review. We're sorry to hear that the glasses are too small, despite your taking the time to check the measurements of the frame prior to ordering. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We see that a return label has been sent to you, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better assist you.

Reviewer Since Mar 2025

1 review(s)