- STORE REVIEWS
- PRODUCT REVIEWS
2013-05-24
1/5
"When ordering I asked if they could guarantee the flower availability because I was particular about the arrangement which was on their website. The order taker put me on hold, came back, and said there wouldn't be a problem getting the flowers I wanted and delivered as expected. The first day I got an e-mail telling me the order was delayed. I called & they used the excuse the available flowers weren't the best quality, but it would be delivered the next day. The next day I got a phone call telling me they couldn't get the flowers I requested and would I accept a substitute. 2 days late, for a birthday gift! When I told them to cancel the order, they offered me a $5.00 discount, then a $10.00 discount when I wouldn't accept the offer. NEVER again will I order from them!"
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