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2020-04-10
1/5
Don’t waste your money or time with Groupon
"If I could give zero stars I would!!
This company and absolute and complete FRAUD! Don’t waste your time.
Their customer service is absolutely disgusting. Firstly I had one abruptly end the conversation with me while trying to get my refund because he no longer wanted to help me, I had to then start the process all over again. Second person was just as unhelpful. They repeat the same nonsense over and over and listen to nothing you might have to say!! Secondly I had to wait days for a respond only for them get this to address me by another name that’s is not even me and to tell me the exact same thing that I already said is not a option for me! All they do is offer you Groupon money voucher back and not your actual money back! Even after explaining to them that I am South African in which they do not have Groupon in SA..... they still continue to only offer me a useless option of Groupon money. They have no concern or care for their customers and they provide no such guarantee on the services that you purchase. Literally just a gamble with your money.
If a service is not provided one should have full right to their MONEY back and not Groupon keeping people’s money in return for Groupon Money! That is absolute Theft!"
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